At Black Dog Sweet Shop, customer satisfaction is guaranteed - from product freshness to our customer's privacy. To better protect your privacy, below you will find the details explaining our online information practices and the choices you can make about the way your information is collected and used.

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Information we collect

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This notice applies to all information collected or submitted on the Black Dog Sweet Shop website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected are:

 

Name

Address

 Email Address

 Phone Number

Company Credit/Debit Card Information

 

On some pages you can submit information about other people. For example, if you order a gift online, and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

 

Name

Address

Phone Number

Company

 

We may collect your email address via cookies and pixels on the website through the use of trusted third party partners. These partners may combine your email information with other information they have access to such as mailing address so that we may send our marketing offers to you via direct mail. If you do not want us to collect information about you, please contact will@bdsweetshop.com to opt out.

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How we use your information

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We use the information you provide about yourself when placing an order to complete that order. The information we collect is also used to contact customers regarding existing orders, to improve the content of our web page and to notify customers about updates to our website. It is also used by us to contact customers for marketing purposes.

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To opt-out of promotional emails from Black Dog Sweet Shop, please follow the unsubscribe link provided, or email your unsubscribe request to will@bdsweetshop.com.

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We use the information you provide about someone else when placing an order to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

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Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise restrict unrelated uses.

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How to correct your information

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You can access all of your personally identifiable information that we collect online and maintain it by clicking on "My Account" button on the bdsweetshop.com homepage.

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You must fill in your email address and the password you chose when you signed up for an account. We use this procedure to better safeguard your information.

 

You can correct factual errors in your personally identifiable information by logging into your account through the "My Account" button on the bdsweetshop.com homepage.

 

To protect your privacy and security, we will take reasonable steps to verify your identity before granting access to your account or making corrections.